Design
Leader
&
Strategist

Leading design teams from strategy to implementation — human-centered research and design, accelerated by AI, for holistic user experiences.

About Me

The Unexamined Life

Since my days in college when I read Plato's Analogy of the Cave, I've been a disciple of Socrates and attempted to live by his motto: "The unexamined Life is not worth Living".

This philosophy has moved me through a spectrum of scientific and spiritual interests. The bounty of art, design, nature, human expression, diversity in people & ideas, music, sports, literature, and technology all make this journey worth living.

Philosophy

Iterative growth through critical thinking, systems-level empathy, and AI-accelerated craft.

Portfolio

Strategic UX & Design Leadership

01.

Truegility Console

Redesigning the database management experience for enterprise administrators. Streamlining complex workflows and visualization through human-centered design, AI-accelerated workflows and systems thinking.

Truegility Console
Impact

40% reduction in time to task operations

02.

Workday Wayfinding

Setting the strategy and frameworks needed to scale Workday's products for 50M+ users.

View Project
Enterprise
Scalable Navigation
03.

Expedia AI Chat

Scaling support operations by designing unified AI design systems for agent and customer tools.

View Project
04.

AT&T Developer Portal

Key management platform and documentation tools for speech, video, and messaging APIs.

View Project
AT&T Dev
05.

AT&T SHAPE

An annual event site for creators and entertainment enthusiasts at Warner Bros. Studios.

06.

Allconnect

Concierge home services engine. Overseeing their entire digital presence and design system.

View Project
Allconnect
07.

Coke Studios

Product management for a Massively Multiplayer Online Game (MMOG) platform.

View Project

Voices

"His expertise in user experience, wire framing and information architecture increased conversion... balances heuristic evaluations with key metrics."

Dan McCorristonDirector at AT&T

"Jeff is an immensely knowledgeable guy, an innovative thinker, and a personable leader. He is acutely analytical and a motivator of people."

Mark MessengerSenior UX Architect

"He kept projects running smoothly, improving time management and infrastructures. We were sorry to see Jeff go."

Carlos PimentaCEO at Macquarium

Resume

Skills & Capabilities

UX & UI Design Wireframing Strategy Architecture Personas Testing Analytics Human-AI Interaction Human-in-the-Loop Generative & Adaptive UI Conversational UX & Agentic Workflows

Technical Stack

Figma Balsamiq Web Tech Systems Thinking AI Layout & Concept Generators Design System AI Tools Insight & Research AI

20+ Years of Brand Experience

Helping organizations achieve success through data-driven metrics and user-centered focus.

Let's Talk

Contact Info

206-619-8406

jeffskop@gmail.com